Important News and Updates
The Norton Fire Division has partnered up with the American Red Cross for their Sound the Alarm Program. This program provides FREE smoke detectors for City of Norton residents. Follow this link for more information - Sound the Alarm - Smoke Detector Program | Norton, OH
Statistics
Fire Safety Inspections
To arrange a fire safety inspection, please contact:
David Davis, Fire Inspector
330-825-7815 ext. 206
nortoninspection@icloud.com
Fire and EMS Report Requests
- Fire and EMS Report Requests
- In-Person: NFD Business Office Hours - Monday through Friday from 8:00 AM until 4:00 PM.
- By Mail: Norton Fire Division
Attn: Betsy Garland, Office Manager
3380 Greenwich Rd. Norton, OH 44203 - By Email: bgarland@cityofnorton.org
- EMS Billing Requests
- These can be made through our third-party billing company, EMS Management & Consultants (EMS/MC)
Emergency and Non-Emergency Calls
9-1-1 is the emergency telephone number system that links to the appropriate emergency service – Police, Fire, or Emergency Medical Service (EMS). An emergency is a situation where the safety of people or property is at risk, for example a fire or a medical emergency. It is not an emergency when the situation is not dangerous and immediate action is not necessary.
The 9-1-1 telephone system has an Automatic Location Identification System and an Automatic Number Identification System (ANI / ALI) that lets the dispatcher know the address and telephone number you are calling from. However, cellular calls will not provide ANI / ALI information to the dispatcher.
When calling 9-1-1, be prepared to give the following information:
- Name, address and telephone number.
- The nature of the emergency.
- An exact location of where the emergency has occurred.
If you have a non-emergency, but still need assistance, please call 330-825-2491 to reach the Norton Dispatch Center.
